No results found
How do I add chat to my website?
Do I need to download or install anything?
How does the free version work?
Can I add the chat on multiple websites / domains?
What if I have a multilingual site?
Can I have a different appearance on each page?
What if I want to have a chat only on a single page of my site?
Can I remove the Lime Talk logo from my chat box?
What if we’re offline?
What if I can’t respond to the visitor in time?
Can I initiate chat with a visitor myself?
I have multiple operators; who will receive the new message?
Can two operators communicate with one visitor?
Can I answer visitors via mobile?
What features are available while chatting on mobile?
What are the limitations of mobile chatting?
How about online, away, invisible, offline states?
What if I want to unlink my XMPP/Jabber account?
Troubleshooting: I set everything up, but the chat box is still offline.
Troubleshooting: I accidentally did not accept requests from all chat bots. What now?
How does the subscription work – i.e. purchase and consumption of credit?
Can I change the number of operators or range of services at any time?
What happens if I run out of credit?
My credit is negative. How is it possible?
What payment methods do you accept? In what currency can I pay?
What decides whether I have to pay VAT?
I haven’t received my registration confirmation e-mail. What should I do?
My colleague did not receive an invitation. What is he supposed to do?
What’s the difference between operator, administrator, and owner?
How do I delete my user account?
The chat box does not appear on my page. Why is that?