Desktop Notifications - a better notification of new messages

When a visitor sends you a message, Lime Talk will alert you by a short sound signal (unless deactivated) and the browser title will blink. Sometimes, such an alert may not be enough, so we recommend using desktop notifications to alert you of a new message almost unmistakably.

What does a desktop notification look like?

A desktop notification is a small box that appears in one of the corners of the screen (its location varies across browsers) when a visitor sends a message. In some browsers (such as Firefox), clicking the box will direct you to the Lime Talk client zone.

Desktop notifications
Desktop notifications

The great thing about desktop notifications is that they will appear only when you do not have the browser window with a client zone in front of you. All you have to do is have the client zone open in one of your browser tabs, but it can be minimized.

How do I activate desktop notifications?

  1. Log in to your Lime Talk client zone and click on your name in the upper right corner of the page.
  2. Go to “In-app Notifications” and under the “Desktop notifications” click on “Allow”.
  3. Your browser will pop up a window with a request that you must approve.
  4. You can go to your website and send a test message.

Desktop notifications must be enabled for each browser in which you use Lime Talk. On the other hand, once enabled, they will be available to all Lime Talk users in that browser. Desktop notifications work in Firefox 22+, Chrome 5+, Edge 14+, Safari 6+, Opera 25+, and all other modern browsers. Unfortunately, they do not work in Internet Explorer.

I want to activate desktop notifications that I previously denied. What should I do?

If you’ve previously denied desktop notifications, you’ll need to allow them in your browser settings.

Firefox

  1. Right-click an empty space in the Lime Talk client zone and select “View Page Info” from the menu.
  2. Select the “Permissions” tab.
  3. Scroll down to the “Send notifications” heading.
  4. Select “Allow”.

Chrome

  1. Click on the icon of the three horizontal bars in the upper right corner of your browser and select “Settings”.
  2. Under “Privacy and security”, click “Site settings”.
  3. Click on “Notification” and under the “Block” heading find the row containing “www.limetalk.com”.
  4. Click the three dots symbol and select “Allow”.

Safari

  1. In the top menu select “Safari”, then “Preferences…”.
  2. Select the “Website” tab.
  3. Select the “Notifications” section on the left.
  4. Find the line with “www.limetalk.com” and select “Allow”.

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